Privacy Policy

Effective Date:Aug 22, 2024

Thank you for choosing to be part of our community at TripWizard ("Company", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Android application TripWizard ("App").

If you do not agree with the terms of this privacy policy, please do not use the App.

1. Information We Collect

We may collect the following types of information:

• a. Personal Information
  Name, email address, phone number (if you create an account or contact us).
  Login information (if social sign-in is used).
• b. Location Data
  We collect your device’s location data to provide travel planning, and navigation features. Location services must be enabled to use this app.
  This app needs the device location even in the background to provide continuous navigation to pickup and drop-off points.
• c. Device and Usage Information
  Device type, operating system, app version, crash logs, performance data, and diagnostic information.
• d. Cookies and Tracking Technologies
  We may use third-party tools (e.g., Google Analytics, Firebase) to collect data about how the app is used to improve performance and user experience.

2. How We Use Your Information

• Provide and improve the App.
• Personalize your experience.
• Communicate with you (support, updates, promotions).
• Analyze usage trends and performance.
• Ensure security and prevent fraud.

3. Third-Party Access to Data

We may share data with trusted third-party service providers to:

• Host and manage data.
• Provide analytics and crash reporting (e.g., Google Firebase, Crashlytics).
• Provide ads or promotions (if applicable).

We do not sell your personal information to third parties.

4. Data Retention

We retain your information only as long as necessary to provide the services and fulfill the purposes outlined in this policy. You can request deletion of your data at any time by contacting us.

5. Your Rights and Choices

• You can access, update, or delete your personal data by contacting us.
• You can disable location permissions through your device settings.
• You can opt out of analytics tracking (subject to tool availability).

6. Children’s Privacy

We do not knowingly collect data from children under the age of 13. If we become aware that we have collected personal information from a child, we will take steps to delete it.

7. Security

We implement reasonable safeguards to protect your data. However, no electronic transmission or storage method is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy within the app or via email (if applicable).

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: anirudhmohan@valley-transport.com
App Name: TripWizard
Company Name: VALLEY TRANSPORT LLC
Country of Operation:United States